Privacy Policy

1. The Privacy Act
From the 21st of December 2001, new Privacy Laws were introduced to control how we collect, hold,
use and disclose your personal information. Devlend complies with the National Privacy Principles
and is committed to protecting the privacy of your personal information.
The following Privacy Policy has been developed to provide you with a clear and concise outline of:

• The types of personal and sensitive information that we collect and keep on record;
• Our policy in relation to how we collect, hold, use and disclose yout personal information; and
• Your privacy rights.

2. What is Personal Information?
The Act applies to Personal information. Personal information is recorded information about a person
which is capable of identifying the person (e.g. name, address, etc). Sensitive information is a type of
personal information. It is defined as information or opinion about an individuals health, racial or
ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations,
philosophical beliefs, membership of a professional or trade association or trade union, sexual
preferences or practices and criminal record. The National Privacy Principles offer greater safeguards
for sensitive information.
3. Purpose and Use of Personal Information
Devlend collects and may use your information to do one or more of the following:

• Open, update and maintain your client file;
• Enable us to assess any request form you for advice;
• Provide analysis of your needs in our area of service;
• Develop, improve and market our services;
• Notify you of any products which may suit your needs as we understand them;
• Keep you informed on matters that may affect or be related to your situation;
• Enable us to meet our obligations under certain laws ; and
• Provide you with regular reviews

4. How we collect Personal Information
Personal information is generally collected from you or has been collected in the past from you unless
you have consented to us obtaining information from a third party. If you have been referred to us by
a third party, we will seek your consent and authority to pass personal information between the third
party and ourselves for the purpose of providing you with a more complete service.
5. What Personal Information do we collect or have we already collected?
The Personal Information Devlend collects from you as a client, is necessary to allow us to provide
service that is appropriate to your individual circumstances. The Personal information that Devlend
collects may include all or any of the following Personal Information:

• Your name, address, contact details and date of birth;
• Your e-mail address;
• Your Tax File Number;
• Details of your associated bank accounts;
• Details of existing insurances;
• Details of specific transactions;
• Details of your annual income, expenditure and employment;
• Details of your assets and liabilities;
• Details of any securities or investments you have given us; and
• Details of your investment objectives and risk profile

We will assume you consent to the collection of your Personal Information in the manner specified in
this Privacy Statement until you tell us to the contrary.
6. Our Legal Requirements
As providers of services, we must comply with certain laws to ensure our service is provided at a high
standard. These laws include:

• Australian Taxations Laws
• The Corporations Laws
• Financial Services Law

Using and Disclosing your Personal Information
We use your Personal information to provide you with service and advice in our areas of expertise.
You may choose not to provide us with your Personal Information. If you do not provide us with
relevant personal information, we may not be able to provide you with the service or advice you have
requested or the services or advise we provide you with may not be relevant to the needs of you
individual circumstances.

Depending of the type of service or product provided, we may need to disclose your Personal
Information to a third party. We will seek your permission in the event that your Personal
information is exchanged to the following parties:

• To a solicitor to prepare relevant legal documentation;
• To an Accountant;
• To the third party who referred our services to you.

7. Quality and Security of Personal Information
We endeavour to ensure that your Personal information is kept secure and we therefore retain all
“hard copy” records in a secured filing cabinet and our computer system and database is password
protected. We also strive to ensure that your Personal information is accurate and up to date. Please
keep us informed of any changes you make to your Personal information that may affect our records.
If you believe that any information we have about you is not accurate, complete or up to date, please
advise us so we can correct the information.

8. Access to Personal Information
You may request access to the Personal Information that we hold about you at any time. There are
certain circumstances however when we may not be required to provide access to this information,
in which case a written explanation will be sent to you.
9. Complaints
If you have any questions, have a complaint or think we have breached any aspect of this Privacy
Statement, please contact us as soon as possible to discuss the matter. We may be contacted using
the following information:
In writing:
Devlend
PO Box 317
Applecross WA 6153

PH: 08 9315 5335
FAX: 08 9315 5331

info@devlend.com.au